Developing the Business Leaders of the Future

Peter and guest speakers deliver coaching sessions for branch and department managers to inspire, motivate and enable them to contribute much more through coaching in the essentials of highly effective business management, including:

People

• How to identify the key behaviours required for each role and how to interview candidates to ensure they have them
• How to get the best from each team member so that they deliver consistently exceptional results
• How to get the team to work brilliantly well together and how to manage under performance

Systems

• How to plan for maximum productivity
• How to deliver customer service 4.0
• How to maximise revenue from every transaction

Brand

• How to craft and communicate a clear and compelling competitive advantage
• How to analyse competitors and identify which ones to take on head to head
• How to generate quality leads

Property Academy, the UK's pre-eminent property industry business training and events company, was founded by Peter Knight, former estate agent and owner of an award-winning marketing agency. Peter is a published author, international business speaker, Non-Executive Director of several property related businesses and estate agency coach, as well as the founder of the property industry’s biggest leadership conference, exhibition and awards. He chairs regular leadership group meetings for estate agency business owners and owners of businesses that supply services to estate agents to help them to design and implement strategies to achieve profitable growth and maximise business value.

The 7 Principles of Building a High Performance Culture

Re-engaging a disillusioned or demotivated workforce is a key issue for many businesses. Many CEOs and executives are wrestling with the 'how to' of reigniting the efforts of their workforce. David gives a fascinating insight into the turnaround of Asda from near bankruptcy to world class success. There is much learning for all businesses with inspirational stories to back up the principles. Size or sector of business comparators are irrelevant, since this is a story about the practicalities of managing people well, whether you manage 1 or 10,000 people. Participants will leave with practical tools and takeaways to engage their people and transform business performance. This session will:

• Challenge you to consider if your hiring process is likely to deliver the right employees
• Provide you with key tips to communicate extremely effectively with less words
• Help you to recognise and reward employees
• Improve your understanding of employee engagement through careful listening
• Encourage you to nurture talent and remove under-performers

David has over 35 years corporate experience of change management, the last 15 years of which were spent in the turnaround of the Asda Retail Business. Asda has been transformed from a bankrupt broken business to the highly successful retailer it is today, and has also achieved the status of being the “Best Place to Work” in the UK Sunday Times Survey. David and his team led many of the changes which created a highly productive performance based culture, and laid the foundations for commercial success. Today, David is a highly respected author, business speaker and consultant. He has also been requested to mentor a limited number of CEOs and HRDs. He is Chairman of the Board of Institute for Employment Studies.